Reading Bakery Systems stocks industrial bakery equipment parts from major suppliers as well as hundreds of custom-made parts. Our technicians are on call all day, every day, to answer questions, suggest solutions and send replacement parts to get your machines up and running as soon as possible.
At Reading Bakery Systems, we are proud of our reputation for responding quickly to customer needs and helping them utilize our equipment to its fullest potential. We also service equipment manufactured by other bakery equipment suppliers.
Customer Support
Customer support from RBS does not end at delivery and installation. Knowledgeable technicians are always available to answer production, processing and equipment questions in order to guarantee the optimal performance of your production lines.
If you have Reading Bakery Systems equipment, we can create a recommended replacement parts list specifically for your machines. Keeping spare parts on hand will help you prevent unscheduled downtime and quickly get your equipment back into working order.
Most in-stock parts can be shipped for next day, early morning delivery, if requested. When you need an item that is not in stock, we can find it quickly through our network of suppliers.
Customers can also easily order spare parts through our new interactive Parts Portal. Select the parts you need from 3D models of your RBS equipment, request quotes for service, download manuals, view training videos, and more.
We also offer Extended Service Programs for new and existing machinery in 6, 12, 24, and 36-month intervals. The typical Service Inspection at each of these intervals includes two days of on-site service to inspect, repair, calibrate and document machinery performance and provide technical training to operations and maintenance personnel.
When your management and plant personnel need training on how to safely operate our equipment and how to make consistently high-quality products, RBS offers both classroom and on-site instruction. Training courses can be conducted at your plant site or at the RBS Science & Innovation Center.
Upgrades and Retrofits
With continual advancements in technology, new equipment from Reading Bakery Systems may offer features that could outperform your older, outdated models. However, you may not need to invest in replacement equipment.
With upgrades and retrofits from RBS, your equipment can be restored to better-than-new condition for many more years of productive and efficient operation.
Whether it is changing your extruder’s pulley driven mechanical drives to electrical variable frequency drives, a servo motor control package for your Guillotine Cutter, or upgrading to our newly designed Pretzel Cooker racks for better product transfers, upgrades and retrofits can eliminate your frustration and increase your productivity without a major investment in new equipment.
See a full list of Upgrades and Retrofits.
Maintain your equipment and maximize production. Call Reading Bakery Systems at (01) 610-693-5816 to find out more about parts and service for your industrial bakery equipment, or click here to contact us online.