When you need assistance with installation, repair, preventive maintenance, parts, or technical support for your industrial bakery equipment, take advantage of the superior service from Reading Bakery Systems.
Headquartered in Robesonia, Pennsylvania, Reading Bakery Systems (RBS) understands the dynamic nature of the global baked snack food industry, and, since 1947, has supplied efficient, reliable and cost-effective equipment to customers in the pretzel, baked snack, biscuit, cookie and cracker, and pet treat industries.
Customer support from RBS does not end at delivery and installation. We pride ourselves on responding to customer needs and helping them to utilize our equipment to its highest potential. We also service equipment built by other bakery equipment suppliers. No matter your needs, we have you covered.
Maintenance Packages
We offer Extended Service Programs for new and existing machinery in 6, 12, 24, and 36-month intervals. A typical Service Inspection at each of these intervals includes two days of on-site service to inspect, repair, calibrate and document machinery performance and provide technical training to operations and maintenance personnel.
Our service technicians can provide you with a list of replacement parts and create a preventive maintenance schedule that will minimize the risk of premature part deterioration. They are located around the globe and can schedule service visits in a timely manner to ensure that your problems are completely solved and your production lines are running at maximum capacity.
Parts
Reading Bakery Systems stocks parts from major suppliers, as well as hundreds of custom-made machine parts. Our team is on call all day, every day, to answer questions, suggest solutions and send replacement parts that will have your machines up and running as soon as possible.
Most in-stock parts can be shipped for next day, early morning delivery, if requested. When you need an item that is out of stock, we can find it quickly through our network of suppliers.
We have also made it easier for customers to order spare parts through our new interactive online Parts Portal. Select the parts you need from 3D models of your RBS equipment, request quotes for service, download manuals, view training videos, and more.
Upgrades & Retrofits
New industrial equipment is expensive, but having old, outdated equipment often results in downtime and is costly to maintain and repair. It may be possible to restore your equipment to better-than-new condition and gain many more years of productive and efficient operation by taking advantage of available upgrades and retrofits.
Whether it is a loaf maker auger upgrade for your Doughbot; a waterfall system for your Pretzel Cooker; or a servo motor control package for your Guillotine Cutter; newer technology may help eliminate your frustration and improve productivity without having to make a major investment in new equipment.
When you need expert service for your industrial bakery equipment, whether manufactured by us or a competitor, we encourage you to get in touch with Reading Bakery Systems. To explore our services, contact us today at (01) 610-693-5816 or contact us online.