Reading Bakery Systems (RBS) understands how important it is to keep your production lines running smoothly. Customers can expect superior industrial bakery equipment servicing from us 24 hours a day, 365 days a year.
As a long-time global leader in the snack food industry, we proudly offer the world’s most advanced equipment from Thomas L. Green, which has supplied the biscuit, cracker and cookie industries since 1893, Reading Bakery Systems, whose long history of manufacturing expertise dates back to 1947, and Exact Mixing, the world’s most innovative developer of Continuous Mixing solutions.
Customer Support
Customer support from RBS does not end at delivery and installation. We pride ourselves on responding to customer needs and helping them to utilize our equipment to its highest potential. We also service equipment built by other bakery equipment suppliers.
Knowledgeable technicians are always available to answer production, processing and equipment questions in order to guarantee the optimal performance of your production lines.
We also offer Extended Service Programs for new or existing machinery in 6, 12, 24, and 36-month intervals. The typical Service Inspection at each of these intervals includes two days of on-site service to inspect, repair, calibrate and document machinery performance and provide technical training to operations and maintenance personnel.
Upgrades and Retrofits
With continual advancements in technology, new equipment from Reading Bakery Systems may offer features that could outperform your older, outdated models. However, it may not be necessary to invest in replacement equipment.
With upgrades and retrofits from RBS, your equipment can be restored to better-than-new condition for many more years of productive and efficient operation. Whether it is electrical variable frequency drives (VFDs) for your extruder, a servo motor control package for your Guillotine Cutter, a new roof-mounted exhaust blower for your Pretzel Cooker, or an oven burner rebuild, upgrades and retrofits can eliminate your frustration and increase your productivity without a major investment.
See a full list of Upgrades and Retrofits.
Service Parts
RBS stocks parts from major suppliers, as well as hundreds of custom-made machine parts. Our technicians are on call all day, every day, to answer questions, suggest solutions and send replacement parts to get your machines up and running as soon as possible.
Most stocked items can be shipped for next day, early morning delivery, at your request. When you need an item that is not in stock, we can find it quickly through our network of suppliers.
If you have Reading Bakery Systems equipment, we would be happy to create a recommended replacement parts list specifically for your machines.
We have also made it easier for customers to request spare parts through our new interactive Parts Portal. Select the parts you need from 3D models of your equipment, request quotes for service, download manuals, view training videos, and more.
For professional industrial bakery equipment servicing, parts, upgrades or retrofits, get in touch with Reading Bakery Systems today at (01) 610-693-5816 or contact us online for more information.